No assistance from Rawson Rentals -Boksburg

<p>I am writing this review in a final attempt to get some assistance from "Rawson Rentals-Boksburg". After the flash floods in Gauteng on Wednesday 9th Nov16, our garden at the back of our unit was flooded and water spilled over into the unit, and has caused damage to the bedroom carpets inside the property. Myself, my Wife and neighbours worked tirelessly through the night to prevent any further damage to the property and through the day yesterday, sealing up any problem areas that could have caused further damage during yesterdays heavy rainfall. We have been renting this unit for over 5 years and NEVER asked anything from the agents, including replacing celing light fixtures that have aged and was causing electrical shorts in the unit. We have treated this property as it was our own for the past 5 years and would've expected that we would be assisted in a time of need, but nobody has called back to offer any solutions or action to be taken to resolve. If I have no action today, we will have no alternative but to remove the capets completely as they are starting to smell and is only getting worse! If this request is unreasonable, please help me to understand cause I fail to get what is so difficult to assist a tenant? Or is this the standard service that is set by Rawson Rentals? I sincerely hope not! </p>