CN
Celeste N

1 reviews | Active since Oct 2015

23 Oct 2015, 08:57

NIGHTMARE RENTAL EXSPERIENCE / WORST SERVICE

Signed a lease agreement with Rawsons North Riding for the period of 1 year - not knowing that we are signing a lease with a Landlord that is ALREADY severely disgruntled with Rawsons North Riding - due to the previous Tenants being unhappy and ending their lease. <br> MOVING DAY: Tenants have trashed the place. Moved in next day , after Rawsons attempted to rectify all damages and clean up. Was not at all in the same condition as it was when we viewed the property. Discovered property is build on the worlds worst ant nests. 2 weeks in and the Landlord is sending agents to view the property with intention to sell. We were transferred by employer to new area , was forced to move kids to new school. Spent an extra 1hr driving am and pm, due to stress on kids and family we requested a closer property via Rawsons, they did not help. Had no choice but to end lease early. We were forced to pay R55200.40 = 3 x rental of R12500. LOSS OF COMMISSION TO AGENT = R16200.40 and cost of Procuring a new Tenant = R1500.00 , Rawsons said if they find a suitable tenant in time , they will refund 3 x rent - after 3 months they claim they still have not found ANYBODY suitable - DONT USE RAWSONS N/Rd

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Replies (1)
Rawson Properties
Rawson Properties's reply23 Oct 2015, 09:16
Official
Hello celestewnortje,

Dear Celeste

Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.

Regards
The Rawson Property Group Management Team