1 reviews | Active since Nov 2011
First and last time
Below is the email sent to Lana of which I didn't get a response:<br> <br> Good day<br> <br> I trust this email finds you well. I would like to advise you on the very poor communication I received. An agent from Rawson properties came to do a valuation last week Tuesday (17/11/2015), I do not know the lady's name. She came, took photos of the house and promised that I'll receive my valuation the following day (18/11/2015). I have not heard from her since. Head office gave me a call on Thursday asking if I've received a valuation, assuring me that I will receive it that very same day, to which there was no response. I am very displeased with the service. The valuation was for *** Wynberg Street Actonville. I expected much better service. <br> <br> I do not require further assistance from Rawson property group. I would like all photos that were taken to be deleted as well. <br> <br> Thank You<br>
Dear Ismail
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Ismail
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team