Empty promises, lies and possible *****t.
<p>I was looking in June for new place to rent, I was shown house by Rawson agent.</p> <p>I noted that the fans has been removed and asked him why, he stated that he was in the process of installing Air conditioning and if I was to take the place AC would be installed well before the summer, There was also several other upgrades that he said was going to be made soon, including safety gate, garage door and a wall around the property. He ensured me that a leak in the bathroom would be fixed before I moved in and the whole apartment repainted. When I moved in the pipe was still leaking and only some walls painted. As off date no other of the promised upgrades has been made and still no AC or fans in the house. I have complained several times but Rawsons reply is always the same. They are waiting for feedback from the owner. I would have never taken the house as it was for the price they were asking. Only did because of empty promises.</p> <p> </p> <p>Recently the geaser valve had a leak and water was running into the house causing damage to walls and paint. Rawson said they could not fix it until I made the next month’s payment as they did not have money. How does a large company not have R1000 or whatever for a small geaser valve? Or where is the money from my deposit? I asked for the bank statement off my deposit as it should be in a savings account but I haven’t received it yet. I suspect it has been ****** by Rawson employees.</p>
Dear Corne
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Corne
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
