1 reviews | Active since May 2011
Demanding money for a house viewing
I initially contacted a Lynn Douglas who insisted that I fill out a pre-credit check before looking at a house. After I told her that I wasn't interested in that she reluctantly agreed on letting me do a viewing (which she cancelled on the day due to the property being leased)<br> <br> I then contacted Justin Steven regarding a property that he was listed as the agent for in Dainfern. He responded with the following:<br> <br> \Thank you for your email...<br> <br> Attached is an application to lease, if you can get it back to me at your earliest, I can gladly assist you.<br> <br> Regards,<br> <br> Justin - Rawson<br> ***<br> [Email Removed]<br> <br> Which was polite, however, I do not wish to fill out this form and pay in order to view the property. I responded as such:<br> <br> \"Hi Justin,<br> <br> I don't want to fill this form out before looking at the property.<br> Can we kindly arrange a viewing and then I'll fill out the relevant forms?\"<br> <br> To which I suppose he decided I was not deserving enough for a viewing and did not reply. So this company is clearly not interested in anything else than making easy money. I would advise against leasing through Rawson."
Dear Matthew
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Matthew
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
