GS
Grace S

1 reviews | Active since Jan 2012

13 Oct 2022, 08:18

BAD SERVICE & UNDERMING CUSTOMERS

I would like to give you all people a breakdown on the bad service i have received from Rawson Properties. I purchased a property with them and when i went to view the property i liked it but it had a few issues with it that need to be fixed which i asked the agent to ask the owner to give me a discount. The owner agreed to give a discount. Upon moving in on the day i moved in i was handed the keys by the maintenance guy which was very surprising me to as to why this was done. I went through the property alone to see if the previous tenant had left the property in an good state and all the plugs & stove where working. Boom to my surprise the house was filthy dirty. Light bulbs where missing stove was tripping. I went on to inform the Agent about this and he told me he will come through and replace the bulbs and went on to tell me i could have easily gone to builders to get the bulbs and replace them myself. The money he has spent in getting them he could have bought me flowers to say congratulations. lol dude. A day later i told him the stove in having issues and he told me he will get someone to come and fix it but the person hasn't come through 5 days later still no stove and no communication or what is happening??? I then ask him to ask the owner of the property to replace the stove and he tells me the owner does not have money to get me a stove wow black child you are on your own basically. The agent has got his commission and he has nothing to do with me basically. I get it i'm black so i get to be disrespected because if it was another white person they would have replaced the stove in a heartbeat no questions asked. I get it Rawson Properties this is how you treat your customers. Steve Biko was 100% right when he said black child you are on your own. Seeing that the agent said its just F stove I was so kind enough to ask them to ask the owner to at least meant me half way in replacing the stove so that we are both happy and move on with our lives on a clean note because in this life you never know how tables turn we might need each other. My advice to other blacks out there wanting to do business with Rawson Properties please don't do business with them if you don't want to be disappointed. I honestly regret doing business with them because wow have never been undermined like this in my life as a black person. ******s is really real. Trust and believe me. I will be doing a blog soon giving you all a run down on this mess.

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