1 reviews | Active since May 2012
Bad communication s****s
<p>Rawson came to the property we were renting and did the inspection on 30/07. They said they will give us feedback on 01/08 regarding the amount deducted from the deposit. We started sending them emails on 05/08 because we didn't get any feedback. They finally started giving feedback after we phoned them. We received a list of things that will be deducted from the deposit. We asked for a detailed list of each item on the list and the cost. Until today<br />we didn’t get any response. When I phoned Rawson and spoke to Amelda and Lindi there was no communication between them of what is happening. All I require is a detailed list of the amounts that was taken off the deposit and how it was calculated.</p>
Dear Wikus
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Best regards,
Dear Wikus
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Best regards,
