MA
Marlene A
1 reviews | Active since Oct 2015
14 Oct 2015, 14:36
Awaiting Deposit
We paid a deposit and one months rent as required by contract.<br> We have subsequently moved out of the rented house, but have not received our deposit back as yet.<br> The agent for Rawson is never available to take our calls, and she is giving us the run around.<br> Initially we were told payment would be made when we moved, thereafter the date was moved to <br> the 12 Oct 2015, and now via sms were told she is awaiting response from head office.
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Rawson Properties's replyOfficial
15 Oct 2015, 10:21Hello mapril,
Dear Marlene
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Marlene
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Best regards,
Rawson Properties's reply15 Oct 2015, 10:21
Official
Hello mapril,
Dear Marlene
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Marlene
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Best regards,