Agreements from hell!!!!

Rawson Properties Eden Glen, estate agent Annamaria Leach. After the application, the signing and payment of agreed amount due before taking occupation of a property. On the morning of the 4th of July I watched as my belongings got loaded onto the hired moving truck. On route from the WestRand to Germiston I informed the estate agent that she can meet us at the property for inspection and keyhand over at approximately 12pm. Myself, my two dogs and most of my belongings on the truck we arrived there to hear that I still have to pay another R6500, after this amount was agreed and accepted to be due with the rent of the end of July. After a lot of telephone calls, my dad depositing an additional R1 000 into their account and too many tears, I was forced to just take the long road back to the WestRand. It cost me an additional R2 000 for transport, no new apartment, the truck breaking down outside JHB and getting ****** at gunpoint. I still have not received my full refund amount. No apologies or even a telephone call. I was treated with no respect or humanity, waiting outside my "new"apartment with my animals for 4 hours. HORRIBLE, HORRIBLE treatment from very inhumane and arrogant estate agents. What a nightmare!!!!