Ridiculously overpriced rapid locksmiths.

I wish I could give zero stars to this company. I needed their service to open a locked bathroom door, they were very efficient, contacted me to set the appointment, arrived very quickly and assisted with the lock in under 5 minutes, which is fantastic! However the technician did not inform me nor did he get my go ahead before drilling into the lock, then proceeds to charge me R1950 for drilling into the lock which took him 5 minutes. This is daylight roberry! Don't use this company and if you do ensure they give you the cost of the job before they just proceed without speaking to you.