Poor service deliberately i want my money the washing machine never wiroked

Never request any service from this company when you reach put the first time they seem proffessional the moment they take your money you will never here from yhem again , they claimed to fix my washing machine and only worked for 1 week and i have trying to reach them with no luck , i paud them in full and now they just blue tick me amd never amswr my calls. I want my money back they think they can go away with ripping people like that. I want my money back ... ?,,,,??????