No stock, no communication FAIL

Rand Stadium Toyota. Actually annoyed that when booking service I specified that I want brakes replaced. Pick up car only to find you did not have brakes in stock and also other parts not in stock so I have to be inconvenienced to take car back again. I did not even receive phone call to tell me no stock, only call to pick up car as it is done???? Poor communication, poor service Ps: Recent model so do not even try that excuse!