Worste Experience for 13 months with severe pain and no feedback

Worst experience with RMA after a I.O.D. its been 13 months now since my iod.My threating neuron surgent did all he could by giving me pain block injections but no success. I have a few broken prostheses after my IOD.They cannot remove the *****s due to a 100% change of the spinal fluid will leak and it can be fatal. The only other option is a spinal cord pain relieve implant was in and out of hospital for treatment for pain. The last time was 9 February and they foned me in hospital to notifi me i must discharge myself beacause they will find a second opinion for my condition but only notify me that they can not find one,they are seeking now for a third opinion but its now 4 weeks with no medication. I explain to ms Gugulethu Ndlovu, PLEASE treat this as a matter of urgency but no luck.They just don't care. No numbers to speak direct to them, only e mails that takes 3 days to read and no reply with a awnsure. im desperate seeking fast results for my 13 months of severe pain. I did follow all the correct procedures by sending mails to all posable departments, but nobody seem interested even the complaint department. I don't know where to go now, Seems i must get a professional labor law expert in and try solving it that way. (PLEASE I NEED HELP) Regards N.J.Kruger *** Claim no X/***/1/T0121/23/PEV