IA
Imraan A
1 reviews | Active since May 2025
04 Sept 2025, 15:33
useless
one of the most useless companies in South Africa every time you ask about your claim status the only answer that the agents ever give you is your claim has been escalated they don't have no sense of urgency just a whole bunch of ******* people working there
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Rand Mutual Assurance (rma)'s replyOfficial
09 Sept 2025, 05:35Hi Imraan,
Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you've encountered. We understand how important it is to receive timely and meaningful updates, especially when dealing with a claim.
While we know this situation has been frustrating, we kindly ask for your continued patience so that we can assist you accurately and ensure your matter is handled with the attention it deserves. Please rest assured that your feedback has been noted and will be used to improve the service we provide.
Thank you again for bringing this to our attention.
Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you've encountered. We understand how important it is to receive timely and meaningful updates, especially when dealing with a claim.
While we know this situation has been frustrating, we kindly ask for your continued patience so that we can assist you accurately and ensure your matter is handled with the attention it deserves. Please rest assured that your feedback has been noted and will be used to improve the service we provide.
Thank you again for bringing this to our attention.
Rand Mutual Assurance (rma)'s reply09 Sept 2025, 05:35
Official
Hi Imraan,
Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you've encountered. We understand how important it is to receive timely and meaningful updates, especially when dealing with a claim.
While we know this situation has been frustrating, we kindly ask for your continued patience so that we can assist you accurately and ensure your matter is handled with the attention it deserves. Please rest assured that your feedback has been noted and will be used to improve the service we provide.
Thank you again for bringing this to our attention.
Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you've encountered. We understand how important it is to receive timely and meaningful updates, especially when dealing with a claim.
While we know this situation has been frustrating, we kindly ask for your continued patience so that we can assist you accurately and ensure your matter is handled with the attention it deserves. Please rest assured that your feedback has been noted and will be used to improve the service we provide.
Thank you again for bringing this to our attention.