JN
Joyce N

1 reviews | Active since Oct 2022

22 Nov 2022, 10:14

Unpaid funeral claim

I made a funeral claim on 29 September 2022. RMA is an Undewriter for Selby funeral services. I am still waiting till today. Worst service ever during my most vulnerable time. ***

0
Replies (1)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply22 Nov 2022, 10:54
Official
Dear Joyce 

We apologise for the challenges experienced with the handling of the claim.  The relevant department is in the process of investigating the issue with the claim with the service provider and will advise you of the resolution in due course. 

Thank you 
Team RMA