VP
Virgil P
1 reviews | Active since Mar 2025
17 Jun 2025, 07:03
Unfair and bad faith Service from RMA.
Be Careful for RMA they are **************ing against Injured Employees and Very Unprofessional and unsupportive and act in Bad Faith when IOD Accident Claims must be paid out and assistance is Required or Requested.RMA will Never get or try to do this in other Countries like US and Overseas because they know they will Fail.They take advantage without Proper Medical Evidence and Progress Reports.I was Almost Paralysed due to IOD Accident and RMA is Play games with All Injured Employees for South Africa but God will close there doors when all the Injured Employees is Paid out or Settled.I pray for God to Punish RMA like they Trying to Robb Injured Employees from there Wellness.🙏
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Rand Mutual Assurance (rma)'s replyOfficial
25 Jun 2025, 12:56 Dear Virgil Prichard,
Thank you for taking the time to share your concerns. We are truly sorry to hear about your ongoing frustration, and we take all feedback seriously, especially when it involves the wellbeing of injured employees.
We understand that the situation has caused distress, and we want to assure you that our goal is to support all individuals fairly and in accordance with COIDA guidelines. If there are any delays or misunderstandings, we are committed to resolving them transparently and efficiently.
We would appreciate the opportunity to discuss your specific case further and work toward a solution.
We also encourage using direct communication channels to ensure your concerns are properly tracked and resolved, we are here to help and take your concerns seriously.
Kind Regards,
Rand Mutual Assurance (rma)'s reply25 Jun 2025, 12:56
Official
Dear Virgil Prichard,
Thank you for taking the time to share your concerns. We are truly sorry to hear about your ongoing frustration, and we take all feedback seriously, especially when it involves the wellbeing of injured employees.
We understand that the situation has caused distress, and we want to assure you that our goal is to support all individuals fairly and in accordance with COIDA guidelines. If there are any delays or misunderstandings, we are committed to resolving them transparently and efficiently.
We would appreciate the opportunity to discuss your specific case further and work toward a solution.
We also encourage using direct communication channels to ensure your concerns are properly tracked and resolved, we are here to help and take your concerns seriously.
Kind Regards,