TF
Thozama F
1 reviews | Active since Nov 2021
23 May 2024, 06:13
*****ulent policy
I received an sms at around midnight informing me of a policy I did not open. I have no idea who or where this company is and have no interest in any policy with them or anyone currently. It’s unsettling how they have my details and have opened a policy under my ID. Judging by the reviews, it’s not a good company at all. The representative on the documents sent on the sms link is Livhuwani Ernest Hadzhi. I am definitely contacting my attorneys with this.
Helpful (0)
Replies (2)0
Replies (2)
Rand Mutual Assurance (rma)'s replyOfficial
23 May 2024, 09:32Dear Thozama,
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply23 May 2024, 09:32
Official
Dear Thozama,
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s replyOfficial
24 May 2024, 14:38Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply24 May 2024, 14:38
Official
Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team