STAFF YEAR END FUNCTION AND NO WORK GETS DONE

We are a new foreign investment company who are investing over R300 million in the Economy of SA. I cannot explain the disgraceful service offered by both Workmens Compensation and RMA. Eventually after contacting Workmens compensation every day for 21 working days we got our registration number. Never mind driving from Springs to Pretoria 4 times for assistance. Once we received it we were told that we fell under RMA. I contacted RMA directly and sent through all the required documents. Firstly no response or even a notification that they have received it. I contacted them every hour since Monday to get this registration number. Please note the mines do not allow staff on the premises without a RMA number and letter of good standing. Yesterday a lady called Tiffany stated we needed a BP number, we drove to workmens and sent it to her. It was not enough they needed category and rate as well. We went back to Workmens and got it. She promised we would get our number today and the assessment. Well guess what today she emailed she forgot its year end function so I wont get it. GREAT FOR SA, PATHETIC SERVICE FROM RMA, NO WONDER ECONOMY DOWN