CM
Complainant M
1 reviews | Active since Nov 2014
03 Apr 2024, 14:36
*********** staff
I have done assessment over and over and now it comes with incorrect amount, please sort it out
Helpful (0)
Replies (4)0
Replies (4)
Rand Mutual Assurance (rma)'s replyOfficial
03 Apr 2024, 15:10Good day,
RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavour to resolve the issue promptly.
Our team will investigate the matter and provide you with regular updates. We will also let you know once we have concluded this process.
Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService
Rand Mutual Assurance (rma)'s reply03 Apr 2024, 15:10
Official
Good day,
RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavour to resolve the issue promptly.
Our team will investigate the matter and provide you with regular updates. We will also let you know once we have concluded this process.
Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService
CM
Complainant M's updateReviewer Update
05 Apr 2024, 13:00You have created the invoice three times already. what is on the declaration is not on the invoice
CM
Complainant M's update05 Apr 2024, 13:00
Reviewer Update
You have created the invoice three times already. what is on the declaration is not on the invoice
CM
Complainant M's updateReviewer Update
05 Apr 2024, 13:00I have called 10 times just for you to keep on creating incorrect invoice
CM
Complainant M's update05 Apr 2024, 13:00
Reviewer Update
I have called 10 times just for you to keep on creating incorrect invoice
Rand Mutual Assurance (rma)'s replyOfficial
09 Apr 2024, 13:15Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply09 Apr 2024, 13:15
Official
Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team