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Elrita N

1 reviews | Active since Oct 2017

20 Mar 2019, 12:26

RMA versus DOL

Why did the DOL give away workman's compensation to RMA, they are unhelpful and do not even bother replying to you, whom are very expensive in comparison to the DOL. They even send you 2 invoices which I am question as to why. Last year they wanted to charge me an amount of R149,073.35 for less than 12 employers, what a story to get it reversed out and then still charge me interest for their mistake, I landed up paying over 21000.00 where as I normally pay between 6000 and 8000 by the DOL for more than 15 employees, this year they want me to pay more than 11000.00, just shows how the small businesses are being ********** and we must still put up with this till 2022. My question is why do they want me to pay 2 invoices?? And no one can explain to me how workman's compensation is actually worked out, why??

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Replies (3)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply26 Mar 2019, 09:10
Official
Good day,

We are most concerned to hear about the challenges you have been experiencing and sincerely apologies for any inconvenience that this may have caused.

A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.

Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.

Kind regards,

The RMA team 
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply12 Apr 2019, 10:13
Official
Good day Elrita,  please could you send us your Employer Reference Number, so that we can assist you with your into your enquiry. Regards, The RMA Team
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply15 Apr 2019, 13:33
Official
Good day Elrita,  Our membership team have advised that, they have sent you a response regarding your enquiry to your email. They have explained the process pertaining to how you are billed.  We apologies once again for the inconvenience caused.   Please feel free to contact us on on ***2  for any further assistance. 

Regards, 
The RMA Team