1 reviews | Active since Oct 2017
RMA versus DOL
Organised chaos with this company!!!! And then still want to charge you 10.5% interest for their mistake which took them 8 months to half heartedly sort out. Unable to pick up payments despite using the account number as a eez of reference. How on earth did this company take this function away from the DOL. Please give it back to them as things ran much smoother when DOL had the Workman's Comp function. Reading up all the complaints against Rand Mutual Assurance it is not surprising at all. What is worrying is if they can't pick up payments and make such a mess of ROE how on earth are they going to handle a claim???????? RMA Pls do not bother responding to me as I have had 8 months of nothing but ROT from you guys. How can I pay R149,073.35 for such a few employee's. This is not on as a small little family business and the bigger corporate's which I liaised with, with 4 times the amount of staff we have don't pay near this. STOP!!!! TRYING TO ROB THE PUBLIC!!!
Good day,
We were most concerned to hear about the challenges you have been experiencing and sincerely apologise for any inconvenience that this may have caused.
A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards,
The RMA team
Good day,
We were most concerned to hear about the challenges you have been experiencing and sincerely apologise for any inconvenience that this may have caused.
A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards,
The RMA team