ZN
Zukile N
1 reviews | Active since Oct 2021
10 May 2024, 10:36
RMA SUCKS
I have registed my company at the department of labour for COIDA at the beginnig of April after struggling to file the retuns of earnings the deartment of labour advice me to contact RMA because the class of my company, i then contacted RMA thats where my nightmare started each time i call them they promise to come back to me ive spoken to Yarokeye om Wednesday and she told me Melanjie Erasmus is gonna contact me even now im still waitng for her call i then spoke to Tsepo after holding for 30 minutes i get curt off i then spoke to Prudence Pheha she didnt want me to speak to Melanie or her team Team
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Replies (2)0
Replies (2)
Rand Mutual Assurance (rma)'s replyOfficial
13 May 2024, 09:00Dear Zukile,
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply13 May 2024, 09:00
Official
Dear Zukile,
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s replyOfficial
16 May 2024, 09:31Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply16 May 2024, 09:31
Official
Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team