TM
Thuledu M
1 reviews | Active since Sept 2015
11 Dec 2025, 13:35
RMA same pathetic service no hope of good client care when they must pay out
I wrote to you hoping for some urgency. You are just like the undertaker no wonder they can comfortably hide behind your name. Documents were submitted last week Monday. Everything. Nothing to date. It's pathetic. It's so unfair how you take the money and when it's time for payouts you have a dosen rules and terms to paying. Please can someone with some customer service give this matter urgent attention.
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Replies (2)TM
Thuledu M's updateReviewer Update
12 Dec 2025, 13:23I guess you decided to not answer me.
TM
Thuledu M's update12 Dec 2025, 13:23
Reviewer Update
I guess you decided to not answer me.
Rand Mutual Assurance (rma)'s replyOfficial
18 Dec 2025, 11:49Good day Thuledu
We do apologise for the inconvenience you have experienced thus far.
Kindly check your emails, so we can assist you further.
We do apologise for the inconvenience you have experienced thus far.
Kindly check your emails, so we can assist you further.
Rand Mutual Assurance (rma)'s reply18 Dec 2025, 11:49
Official
Good day Thuledu
We do apologise for the inconvenience you have experienced thus far.
Kindly check your emails, so we can assist you further.
We do apologise for the inconvenience you have experienced thus far.
Kindly check your emails, so we can assist you further.