NP
Naledi P

1 reviews | Active since Jul 2022

15 Sept 2026, 09:43

RMA outstanding funeral claims for March and August poor service

I have sent the claims on the 3/03/02026 and 4/08/2026 until today I have never receive the payment I am very disappointed. As Naledi Funeral Parlour, I have already rendered funeral service while waiting for these claims to processed, which has placed a serious financial burden on my business.

0
Replies (2)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply15 Sept 2026, 14:25
Official
Good day,

Thank you for bringing this to our attention. We sincerely apologize for the delay and understand the impact this has had on your business.
We have escalated the matter for urgent investigation and will provide feedback as soon as possible.

Kind regards,
NP
Naledi P's update15 Sept 2026, 16:11
Reviewer Update
Please treat this matter as urgent and provide a written response and proof of payment as soon as possible