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Randall J

1 reviews | Active since Nov 2023

31 Oct 2025, 09:43

RMA LIES ALL THE TIME

This is the worst service provider.They dont answer your emails,They tell you that you going to be paid on Tuesday or Thursday still nothing.Is there any way to take legal action against them as this has put me in a difficult spot.I want to take this to social media platforms as they give you terrible service with lies all the time.

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Replies (2)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply31 Oct 2025, 11:46
Official
Dear Randall,

We sincerely regret the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we apologize for the delays and miscommunication.
Please be assured that we are urgently addressing the matter and will provide feedback shortly. Your concerns have been escalated for immediate attention. 

Regards 
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply10 Nov 2025, 08:58
Official
 Dear Randall,
 
Thank you for bringing your concern to our attention. We’re glad to confirm that your issue has been resolved. We truly appreciate your patience and the opportunity to make things right. 
We value your feedback, as it helps us improve our service and ensure a better experience for all our clients. If you’re satisfied with the resolution, we kindly ask that you update your HelloPeter review to reflect that the matter has been resolved. 

If there’s anything further, we can assist you with, please don’t hesitate to reach out to us directly. 

Warm regards,