IT
Itumeleng T
1 reviews | Active since Mar 2019
08 Dec 2022, 11:22
RMA lack of assistance
I have submitted my returns and need a letter of good standing. RMA fails to advise me properly since they said I made a mistake, I tried to fix the mistake myself and resend and it has been radio silence since. Even the last time I needed a letter I had to complain on this platform before they assured me properly
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Rand Mutual Assurance (rma)'s replyOfficial
14 Dec 2022, 21:39Dear Itumeleng
We apologise for the unsatisfactory experience. We thank you for reaching out to us. Your query has been escalated to the relevant department. Best regards. Team RMA.
We apologise for the unsatisfactory experience. We thank you for reaching out to us. Your query has been escalated to the relevant department. Best regards. Team RMA.
Rand Mutual Assurance (rma)'s reply14 Dec 2022, 21:39
Official
Dear Itumeleng
We apologise for the unsatisfactory experience. We thank you for reaching out to us. Your query has been escalated to the relevant department. Best regards. Team RMA.
We apologise for the unsatisfactory experience. We thank you for reaching out to us. Your query has been escalated to the relevant department. Best regards. Team RMA.