RMA is pathetic

I stand by my review on the 12 September 2024 that RMA is pathetic, here is my reason they closed my case while I told them that my knee is not fine. I contacted them now to hear about what I must do for second opinion on my knee and for my prescription medication and thus was there answer" Be advised that in my opinion you can re-open the claim by seeing the DP/Specialist. But you will be liable for the costs of the consultation" now I must pay for there carelessness while I have no work or medical aid, because they only want to get rid of you as quickly as possible. RMA is pathetic don't use them.