CM
Cassandra M
1 reviews | Active since Dec 2024
27 Feb 2025, 10:11
RMA is a ****
I have had complaints with this policy from inception. I was quoted R350 for a funeral cover and they have been debiting R900 from me, realised that after 3 months and I contacted them letting them know. From there Ntsakisi Makhubele with her manager redid my quote for R500 pm and they promised to pay back the difference. To date I have not received the money or communication from them and they are still deducting the R900 from my persal. I don’t recommend them at all, this makes me wonder how are they dealing with claims.
Helpful (0)
Replies (1)0
Replies (1)
Rand Mutual Assurance (rma)'s replyOfficial
27 Feb 2025, 13:52Miss Cassandra,
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply27 Feb 2025, 13:52
Official
Miss Cassandra,
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService