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Phumeza M

1 reviews | Active since Jul 2022

09 Jul 2024, 16:07

RMA funding

I am the founder of 60Walkachildtoschool Foundation, we had a 3 years funding agreement with RMA in 2022 that’s when they started funding us. Again in 2023 they funded us then 2024 they went quiet. We wrote to them with no response. We have sent a report about the funding and requested continuity with no luck.

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Replies (2)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply10 Jul 2024, 09:24
Official
Dear Phumeza,

RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.

Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply10 Jul 2024, 10:15
Official
Hi Phumeza,

Once again, we would like to thank you for bringing this matter to our attention.

We are pleased to confirm that we have closed the complaint. 

We would like to extend our sincere apologies for any inconvenience that may have been caused.

Kind regards, 

The RMA Team