KM
Kelebogile M
1 reviews | Active since Apr 2024
09 Apr 2024, 18:00
RMA
It was in 2021 when they failed to make a payment for one of my beneficiaries. I submit all the documents they requested from me and up to this day no payments were made
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Rand Mutual Assurance (rma)'s replyOfficial
10 Apr 2024, 08:51Good day,
RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavour to resolve the issue promptly.
Our team will investigate the matter and provide you with regular updates. We will also let you know once we have concluded this process.
Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService
Rand Mutual Assurance (rma)'s reply10 Apr 2024, 08:51
Official
Good day,
RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavour to resolve the issue promptly.
Our team will investigate the matter and provide you with regular updates. We will also let you know once we have concluded this process.
Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService