ES
Elizabeth S

1 reviews | Active since Jul 2023

21 Aug 2024, 16:49

RMA and Bokamoso Ikusasa Burial Scheme

Worst experience ever with their brokers Bokamoso Ikusasa Burial Scheme.I logged a complaint in July 2024 till Today the complaints office is yet to provide feedback for a whole month.I call daily their number is not answered ,I sent emails they do not respond to their emails how is that good customer service.

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Replies (1)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply22 Aug 2024, 09:18
Official
Dear Elizabeth Satekge,

RMA wishes to extend our sincere apologies your recent experience. We will speak to the relevant department and provide you with feedback.