MA
Michael A
1 reviews | Active since Jun 2024
22 May 2025, 15:02
RMA a joke
Every Year the same thing The SW doesnt work Can never through Terrible customer Service I cant imagine if we claim the shambles
Helpful (0)
Replies (4)0
Replies (4)
Rand Mutual Assurance (rma)'s replyOfficial
23 May 2025, 08:38Hi Michael,
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply23 May 2025, 08:38
Official
Hi Michael,
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s replyOfficial
28 May 2025, 08:55Hi Michael,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply28 May 2025, 08:55
Official
Hi Michael,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
MA
Michael A's updateReviewer Update
28 May 2025, 11:25Thank you very much for getting back to me and fixing the problem.
MA
Michael A's update28 May 2025, 11:25
Reviewer Update
Thank you very much for getting back to me and fixing the problem.
Rand Mutual Assurance (rma)'s replyOfficial
04 Jun 2025, 09:10Hi Michael,
Thank you so much for your kind words! We're glad we could resolve the issue and that you're happy with the service. If you ever need anything else, we're just a message away!
Thank you so much for your kind words! We're glad we could resolve the issue and that you're happy with the service. If you ever need anything else, we're just a message away!
Rand Mutual Assurance (rma)'s reply04 Jun 2025, 09:10
Official
Hi Michael,
Thank you so much for your kind words! We're glad we could resolve the issue and that you're happy with the service. If you ever need anything else, we're just a message away!
Thank you so much for your kind words! We're glad we could resolve the issue and that you're happy with the service. If you ever need anything else, we're just a message away!