Poor and Sick Service from RMA.Please help this Insurance Company Let's Pray for Them they need it...For Sure.

Item: Rand Mutual Assurance (rma)
Rating: 1
Author: Virgil P

I am Virgil I worked and got involved in IOD at 31/5/2022 My Works Insurance RMA is Refusing to Apply Where help is needed For Physiotherapy and other Final Assistance.They as RMA is talking about Car Accident which has nothing do with Current IOD.They RMA have Close My IOD Claim Without Final Report I just don't Understand how bad is this and I am still under Doctors and They Try not to Pay for TTDs Payments and Final Settlement which I am awaiting for Really Poor Service must say but I am not Leaving it here because My Health is Badly Effected and Now I am without Payment and How must I live without Anything.Please Contact Me on ***.If there's any feedback or help Please assist Me as soon as Possible.Kind Regards Virgil.

Helpful (0)

Replies (1)

Rand Mutual Assurance (rma)'s replyOfficial

29 Jan 2024, 09:07

Hi Virgil

RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavor to resolve the issue promptly.

Kindly send us a direct message with your Policy and or Member number, including your contact details. Our team will investigate the matter and revert to you once we have concluded this process.

Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService

Rand Mutual Assurance (rma)'s reply29 Jan 2024, 09:07

Official

Hi Virgil

RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavor to resolve the issue promptly.

Kindly send us a direct message with your Policy and or Member number, including your contact details. Our team will investigate the matter and revert to you once we have concluded this process.

Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService