DF
Daniel F
1 reviews | Active since Aug 2015
11 Sept 2015, 13:23
PLEASE RESPOND
EK het van maandag af tot vandag 30 emails gestuur en niemand kan se hul kry dit nie na 30 moet dit al deer gan NOU vra ek asb kan jul net bevestig dat jul die laaste 7 documents gekry het ek is nie n miljoener nie dit kos ons ok geld om emails testuur ek het in 5 verskulende emails gevra of jul dit kry maar kry geen antw nie wat gan an. Hoekom moet ek eers hier kom kla voor ek n antwoord kry????
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Rand Mutual Assurance (rma)'s replyOfficial
11 Sept 2015, 17:13Hello Nellarfour,
RMA Management sincerely apologises for the delay in responding to your emails.
We have sent you an application for assistance with possible further medical treatment for your husband. As discussed on the phone today, please arrange for the treating specialist to complete the application. RMA requires that the doctor clearly indicate the proposed treatment plan, after which our medical team will review the original claim and consider your application for possible pre-authorisation of the proposed treatment.
Please note that the initial expense of the specialist consultation will be for your own account. However, should the treatment be approved, RMA will reimburse you for this expense, so please retain proof of the account and payment thereof.
We trust that you will from now on receive the excellent service that RMA prides itself on.
Kind regards
RMA Management
RMA Management sincerely apologises for the delay in responding to your emails.
We have sent you an application for assistance with possible further medical treatment for your husband. As discussed on the phone today, please arrange for the treating specialist to complete the application. RMA requires that the doctor clearly indicate the proposed treatment plan, after which our medical team will review the original claim and consider your application for possible pre-authorisation of the proposed treatment.
Please note that the initial expense of the specialist consultation will be for your own account. However, should the treatment be approved, RMA will reimburse you for this expense, so please retain proof of the account and payment thereof.
We trust that you will from now on receive the excellent service that RMA prides itself on.
Kind regards
RMA Management
Rand Mutual Assurance (rma)'s reply11 Sept 2015, 17:13
Official
Hello Nellarfour,
RMA Management sincerely apologises for the delay in responding to your emails.
We have sent you an application for assistance with possible further medical treatment for your husband. As discussed on the phone today, please arrange for the treating specialist to complete the application. RMA requires that the doctor clearly indicate the proposed treatment plan, after which our medical team will review the original claim and consider your application for possible pre-authorisation of the proposed treatment.
Please note that the initial expense of the specialist consultation will be for your own account. However, should the treatment be approved, RMA will reimburse you for this expense, so please retain proof of the account and payment thereof.
We trust that you will from now on receive the excellent service that RMA prides itself on.
Kind regards
RMA Management
RMA Management sincerely apologises for the delay in responding to your emails.
We have sent you an application for assistance with possible further medical treatment for your husband. As discussed on the phone today, please arrange for the treating specialist to complete the application. RMA requires that the doctor clearly indicate the proposed treatment plan, after which our medical team will review the original claim and consider your application for possible pre-authorisation of the proposed treatment.
Please note that the initial expense of the specialist consultation will be for your own account. However, should the treatment be approved, RMA will reimburse you for this expense, so please retain proof of the account and payment thereof.
We trust that you will from now on receive the excellent service that RMA prides itself on.
Kind regards
RMA Management