LH
Leigh-Ann Hauptfleisch
1 reviews | Active since Dec 2018
21 Dec 2018, 11:01
Pathetic *********** RMA
I am an IOD Patient And I have been struggling to get my medical expenses refunded for over 2 months now, I had a brain injury which left me unable to talk properly and the bills keep piling up because the doctors refuse to work with them because they are so *********** and slow. I have had to pay the bills myself. Now getting the money back from you guys as promised is costing me a fortune in airtime.and there's always some problem! No one bothers to communicate with me. Where's the claims administration?
They are pathetic! They are affecting my recovery! Badly!
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Replies (1)
Rand Mutual Assurance (rma)'s replyOfficial
07 Jan 2019, 09:30Good day
We apologise for the inconvenience that you have experienced with your claim. Please be advised that this matter has been escalated and is being handled with the outmost of urgency. Our claims management team will contact you during the course of today.
Please be assured that that we will do our utmost to provide you with the level of service that you are entitled to.
Regards
RMA Team
We apologise for the inconvenience that you have experienced with your claim. Please be advised that this matter has been escalated and is being handled with the outmost of urgency. Our claims management team will contact you during the course of today.
Please be assured that that we will do our utmost to provide you with the level of service that you are entitled to.
Regards
RMA Team
Rand Mutual Assurance (rma)'s reply07 Jan 2019, 09:30
Official
Good day
We apologise for the inconvenience that you have experienced with your claim. Please be advised that this matter has been escalated and is being handled with the outmost of urgency. Our claims management team will contact you during the course of today.
Please be assured that that we will do our utmost to provide you with the level of service that you are entitled to.
Regards
RMA Team
We apologise for the inconvenience that you have experienced with your claim. Please be advised that this matter has been escalated and is being handled with the outmost of urgency. Our claims management team will contact you during the course of today.
Please be assured that that we will do our utmost to provide you with the level of service that you are entitled to.
Regards
RMA Team