NR
Nicolene R
1 reviews | Active since Aug 2019
06 Aug 2019, 09:27
No service received
Very bad service from RMA. I have been waiting for feedback for 2 months regarding my final payout. I am getting no assistance from any of the consultants. Every time I phone there is more and more documents that needs to be completed. I had it with RMA.
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Rand Mutual Assurance (rma)'s replyOfficial
07 Aug 2019, 08:53Dear Nicolene, we apologize for your experience and have escalated your complaint to our claims management team. Please can you provide us with your claim reference number so we can identify your claim on our system to further assist you. Regards, RMA Team
Rand Mutual Assurance (rma)'s reply07 Aug 2019, 08:53
Official
Dear Nicolene, we apologize for your experience and have escalated your complaint to our claims management team. Please can you provide us with your claim reference number so we can identify your claim on our system to further assist you. Regards, RMA Team