No Invoice, No Service, No Letter of Good Standing

We are one of the companies that transferred over to Rand Mutual. No one notified us of the change over. we found this out 04/06/2015, after an IOD. We submitted the Claim in RMA website 05/06/2015. Thus far RMA has not accepted liability for the IOD. I submitted my return of earnings on the RMA web site. RMA is unable to furnish me with an invoice, they expect me to pay from a screenshot. I asked numerous times for a letter of good standing, Nozipho Kumalo said that it's technical issue, and she will email me an invoice beginning of July. So far no one at RMA attended to this issue, and Nozipho still cant furnish me with an invoice. I made RMA aware that Glacier cant take on now projects or get money from projects finalized without a letter of good standing, she said 16/07/2015 she will ask her manager to write an apology letter. I have not received any letter or feedback from RMA.<br> *Liability not accepted with regards to IOD<br> *Poor Service/No Response from RMA consultants<br> *No Letter of Good Standing<br> *No Inv<br> *WCA say Glacier Door Systems is not transferred to RMA<br> *We are on the list of companies which transferred to RMA<br> How do you expect Glacier to conduct business?