NO CUSTOMER SERVICE

<p>On 10/05/2017 i was informed by the compensation fund that our company was moved to RMA. i contacted RMA and was advised on the documentation that i should send to register. On 15/05/2017 i sent through all the documents to register with the RMA i received a reference number Q ********** ********** XKU. On 16/05/2017 i called to follow up on how long the registration will take and if they might need any furhter info, the consultant confirmed that registration will take 4 to 7 days. On 23/05/2017 i called to follow up and i was holding on for an hour with no one answering. i sent an email to request feedback. i then received a Ref no on the 24th of May 2017 Ref : Q ********** ********** YGQ, On 1/06/2017 i called again to follow up NO ANSWER. On 02/06/2017 i called AGAIN and this time someone actually answered. I refused to talk to anyone except a manager then this person called the team leader "Kabelo Modikoane" he then said he dont know whats going on but will find out. Today, 05/06/2017 i receive an email from the team leader saying that he followed up and that they are waiting for a response from the compensation fund to determine in which class the company should be. I would think by this time you should have all of this in order. People are losing money because the letter of good standing is required before a big project and if its not provided then sorry. next company may apply. You are creating job losses and i am disgusted by the way you handled my registration. ITS UNACCEPTABLE. your registration time of 4 to 7 days is long overdue. next week will be a month and still no registration done with RMA.</p> <p> </p>