NK
Nicolaas K
1 reviews | Active since Mar 2024
31 Oct 2024, 07:56
N.J.Kruger.
Good day,if it comes to my salary for the month nobody know what to answer me.I have submitted all my documents on the 16th of the month to receive my salary for days off on the 25th.Now its the 31th and i have foned every day for the hole week and nobody know where is it in the escalating prosess.Their fones were off for a hole day then there is a back log then i have to wait till next week Tuesday or Thursday,The call centre is useless.They dont have answers.All my debit orders bounced and im stuck with no money,Im only getting 75% of my salary whitch is already a ajustmentment.Where can i get hold of any superviser at RMA to get my salary asap.My claim no is X/***/1/T0121/23/pev. ***. Regards N.J.Kruger
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Rand Mutual Assurance (rma)'s replyOfficial
31 Oct 2024, 13:51 Hi Nicolaas,
RMA wishes to extend our sincere apologies on your recent experience.
I will speak to the relevant department and update you by close of business. 🙏#CustomerService
RMA wishes to extend our sincere apologies on your recent experience.
I will speak to the relevant department and update you by close of business. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply31 Oct 2024, 13:51
Official
Hi Nicolaas,
RMA wishes to extend our sincere apologies on your recent experience.
I will speak to the relevant department and update you by close of business. 🙏#CustomerService
RMA wishes to extend our sincere apologies on your recent experience.
I will speak to the relevant department and update you by close of business. 🙏#CustomerService