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Hennie H

1 reviews | Active since Sept 2015

23 Dec 2022, 19:21

Injured on duty refund

When it come to refund they alott of excuses..I pad Doctors out of my pocket cash but now they taking there time te refund me ..they can keep the money I won't get poorer and that's a fact...I won't reply to any more emails from them

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Replies (3)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply24 Dec 2022, 10:32
Official
Dear Hennie thank you for reaching out to us. Your query will be escalated to the relevant department for attention. We are operating with limited staff during this week, we aplogise for any inconvenience caused. Best regards. Team RMA.
HH
Hennie H's update18 Jan 2023, 07:51
Reviewer Update
And so I'm still waiting for assistance from RMA ...
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply18 Jan 2023, 11:21
Official
Dear Hennie 

Thank you for reaching out to us, we are glad to have been able to offer assistance through our Medical Invoice Approver team. We trust all is in order. Feel free to contact us for any other support required in this matter. 

Regards
Team RMA