JSdP
Jacob Salomon du Plessis

1 reviews | Active since Jun 2015

26 Jun 2015, 13:00

I never received any pay for more than a year now

I had a mine accident in 1995. Then last year my knee statrted getting infection! Then I eventualy had to get a external arthrodesis to get infection under control. Then 26 dec 2014 my femur broke on one of of the pins that was in my leg so they had to extend the arthrodesis for my femur to grow on again.19 may 2015 they took off the arthrodesis and then I started getting a pain in my prostesis in my hip. Now my doctor suspect that the infection went to my prostesis in my hip and seems like rand mutual recken now my hip is not theire problem! My leg is now stiff so I'm unable to drive a car or motorcycle and its realy making things very dfffcult for me to get from point a to b! I never received compensation since last year and I'm realy struggeling to keep head above water! Please help

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Replies (1)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply29 Jun 2015, 08:50
Official
Hello Desmond9,

We were most concerned to hear about the challenges you have been experiencing with RMA and sincerely apologise for any inconvenience that this may have caused. As soon as we are able to access your contact information, an RMA customer care consultant will be in touch to provide you with the assistance that you require.

Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.

Kind regards
RMA Management