NP
Naledi P

1 reviews | Active since Jul 2022

12 Jan 2026, 13:33

Funeral claim i buried the deceased already

I am have send my claim on the 29th December 2025 till today the is no payment they said 48hrs but i am waiting two weeks we buried the client on the 02 January 2026.

0
Replies (3)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply12 Jan 2026, 16:57
Official
Good day 

Thank you for bringing this to our attention. We sincerely apologise for the delay and have escalated your claim for urgent review. 

NP
Naledi P's update14 Jan 2026, 11:14
Reviewer Update
Good morning im still wainting for funeral claim is been 3weeks now nothing is Happening
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply26 Jan 2026, 16:51
Official
Good day, 

Good morning. Thank you for your message, and we apologise for the delay. We understand how important this matter is and are currently following up on your funeral claim as a priority. We will provide you with an update as soon as possible. Thank you for your patience. 

Regards