From Frustration to Resolution – A Long-Overdue Outcome on My Funeral Claim

I submitted a funeral claim to RMA on 22 May 2025, and after weeks of silence, delays, and frustration, it has finally been resolved—but only after serious effort on my part and immense emotional stress during a difficult time of loss.

Thanks to Ancel Chetty from RMA, who intervened and provided the support I needed, the issue was finally resolved. It turns out the problem originated on the broker's side (Warthog Insure).

While I appreciate the eventual resolution, the entire experience was deeply distressing and unacceptable. I hope no other family is left in the same situation.