FS
Faywin S
1 reviews | Active since Aug 2019
19 Aug 2024, 10:46
****en ****ed
Good day
I have been waiting for this people to call me or make contact but since last week am stil waiting
I want my policy with u guys cancelled cause it seems u wana bully me now
*** is my contact number
Helpful (0)
Replies (7)0
Replies (7)
Rand Mutual Assurance (rma)'s replyOfficial
19 Aug 2024, 13:56Good day Faywin,
Your policy has been canceled, and your certificate has been sent to your email. We once again apologize for the inconvenience.
Your policy has been canceled, and your certificate has been sent to your email. We once again apologize for the inconvenience.
Rand Mutual Assurance (rma)'s reply19 Aug 2024, 13:56
Official
Good day Faywin,
Your policy has been canceled, and your certificate has been sent to your email. We once again apologize for the inconvenience.
Your policy has been canceled, and your certificate has been sent to your email. We once again apologize for the inconvenience.
Rand Mutual Assurance (rma)'s replyOfficial
20 Aug 2024, 12:35Hi Faywin,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply20 Aug 2024, 12:35
Official
Hi Faywin,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
FS
Faywin S's updateReviewer Update
20 Aug 2024, 12:43I would like to know if my bank confirmation and payslip was received by u guys for my refund?
FS
Faywin S's update20 Aug 2024, 12:43
Reviewer Update
I would like to know if my bank confirmation and payslip was received by u guys for my refund?
Rand Mutual Assurance (rma)'s replyOfficial
21 Aug 2024, 12:08Hi Faywin,
We trust that you are well. As per our telephonic discussion, we have actioned your first request successfully. I have also advised you that we have forwarded your request for a refund, and you will be contacted and advised if you have to send any more documents.
Regards
We trust that you are well. As per our telephonic discussion, we have actioned your first request successfully. I have also advised you that we have forwarded your request for a refund, and you will be contacted and advised if you have to send any more documents.
Regards
Rand Mutual Assurance (rma)'s reply21 Aug 2024, 12:08
Official
Hi Faywin,
We trust that you are well. As per our telephonic discussion, we have actioned your first request successfully. I have also advised you that we have forwarded your request for a refund, and you will be contacted and advised if you have to send any more documents.
Regards
We trust that you are well. As per our telephonic discussion, we have actioned your first request successfully. I have also advised you that we have forwarded your request for a refund, and you will be contacted and advised if you have to send any more documents.
Regards
FS
Faywin S's updateReviewer Update
21 Aug 2024, 14:24Good day
How long is this gonna take cause u guys take forever to reply nd i was emailed by u guys stating that u wanted my confirmation letter nd payslip.
This is so wrong to get my own money back u take forever with every reply how long is this process gona take cos am getting tired now
How long is this gonna take cause u guys take forever to reply nd i was emailed by u guys stating that u wanted my confirmation letter nd payslip.
This is so wrong to get my own money back u take forever with every reply how long is this process gona take cos am getting tired now
FS
Faywin S's update21 Aug 2024, 14:24
Reviewer Update
Good day
How long is this gonna take cause u guys take forever to reply nd i was emailed by u guys stating that u wanted my confirmation letter nd payslip.
This is so wrong to get my own money back u take forever with every reply how long is this process gona take cos am getting tired now
How long is this gonna take cause u guys take forever to reply nd i was emailed by u guys stating that u wanted my confirmation letter nd payslip.
This is so wrong to get my own money back u take forever with every reply how long is this process gona take cos am getting tired now
Rand Mutual Assurance (rma)'s replyOfficial
22 Aug 2024, 09:15Dear Faywin,
RMA wishes to extend our sincere apologies your recent experience. We will speak to the relevant department and provide you with feedback.
RMA wishes to extend our sincere apologies your recent experience. We will speak to the relevant department and provide you with feedback.
Rand Mutual Assurance (rma)'s reply22 Aug 2024, 09:15
Official
Dear Faywin,
RMA wishes to extend our sincere apologies your recent experience. We will speak to the relevant department and provide you with feedback.
RMA wishes to extend our sincere apologies your recent experience. We will speak to the relevant department and provide you with feedback.
Rand Mutual Assurance (rma)'s replyOfficial
30 Aug 2024, 09:36Hi Faywin,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Tea
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Tea
Rand Mutual Assurance (rma)'s reply30 Aug 2024, 09:36
Official
Hi Faywin,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Tea
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Tea