FS
Faywin S
1 reviews | Active since Aug 2019
14 Aug 2024, 12:00
****ed
Good day My name is Faywin Stellenberg I opened a policy with Rma about 3 months ago and was then told that they would cancel my other policy's i had with other companies and then make it 1 premium if i join them,which means il be paying less instead of paying alot of policy's. Strange part is they **** to me cause the other policy's is stil debiting plus rma themselves are debiting my account,which is alot and I can't afford it so can i kindly cancel this policy and be refunded cause I hate people lieing just to get a sale please i need it cancelled and my money back thank u
F.C Stellenberg Id no-*** Contact no-***
Helpful (0)
Replies (8)0
Replies (8)
Rand Mutual Assurance (rma)'s replyOfficial
14 Aug 2024, 12:39 Dear Faywin,
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply14 Aug 2024, 12:39
Official
Dear Faywin,
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
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Faywin S's updateReviewer Update
14 Aug 2024, 13:23I just want to cancel nd get my money refunded how long wil it take
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Faywin S's update14 Aug 2024, 13:23
Reviewer Update
I just want to cancel nd get my money refunded how long wil it take
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Faywin S's updateReviewer Update
15 Aug 2024, 09:52Good morning
Listen i am stil waiting on you guys are u going to assist me or what cause I see u not responding
Listen i am stil waiting on you guys are u going to assist me or what cause I see u not responding
FS
Faywin S's update15 Aug 2024, 09:52
Reviewer Update
Good morning
Listen i am stil waiting on you guys are u going to assist me or what cause I see u not responding
Listen i am stil waiting on you guys are u going to assist me or what cause I see u not responding
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Faywin S's updateReviewer Update
15 Aug 2024, 09:53I dont want your policy anymore
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Faywin S's update15 Aug 2024, 09:53
Reviewer Update
I dont want your policy anymore
Rand Mutual Assurance (rma)'s replyOfficial
16 Aug 2024, 09:26Good morning Faywin,
We have tried to contact you but were unable to reach you, we also have been working on your case and will provide you with feedback via email
We have tried to contact you but were unable to reach you, we also have been working on your case and will provide you with feedback via email
Rand Mutual Assurance (rma)'s reply16 Aug 2024, 09:26
Official
Good morning Faywin,
We have tried to contact you but were unable to reach you, we also have been working on your case and will provide you with feedback via email
We have tried to contact you but were unable to reach you, we also have been working on your case and will provide you with feedback via email
FS
Faywin S's updateReviewer Update
16 Aug 2024, 09:55I never received any call my number is *** and was the policy cancelled or what?
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Faywin S's update16 Aug 2024, 09:55
Reviewer Update
I never received any call my number is *** and was the policy cancelled or what?
Rand Mutual Assurance (rma)'s replyOfficial
16 Aug 2024, 10:42Hi Faywin,
Thank you for confirming your contact details. We will be in touch shortly.
Thank you for confirming your contact details. We will be in touch shortly.
Rand Mutual Assurance (rma)'s reply16 Aug 2024, 10:42
Official
Hi Faywin,
Thank you for confirming your contact details. We will be in touch shortly.
Thank you for confirming your contact details. We will be in touch shortly.
Rand Mutual Assurance (rma)'s replyOfficial
20 Aug 2024, 12:37Hi Faywin,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply20 Aug 2024, 12:37
Official
Hi Faywin,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team