A
Alwyn

1 reviews | Active since Apr 2024

09 Feb 2026, 17:02

Dragging claims

Not following up on claims, emailing treating doctor a.k.a Dr Revelas in Tzaneen for 4 years. Treating Doctor not following up aswell. I have been the middel-man for 4 years, between this 2 entity. Enough is enough, if in the 1 st year if emails are not working, start with 2nd communication, that phoning direct. But nothing happen, "must be black and white", yes i get it.... But how long must this drag on?

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Replies (1)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply12 Feb 2026, 10:41
Official
 Hi Alwyn, 

We are really sorry for the delays and the inconvenience this has caused you. We understand how frustrating this must be. We have your details we follow up and work toward resolving this as soon as possible. 

Regards