pB
pierre B

1 reviews | Active since Jan 2011

14 Jan 2025, 12:47

Do not use this assurance

Reports were submitted in October 2024 to medical review after section 91. No feedback another way that they whant to discriminate against there clients.

0
Replies (3)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply15 Jan 2025, 10:22
Official
Good day Pierre,

RMA wishes to extend our sincere apologies for your recent experience.

Thank you for taking my call. Kindly respond accordingly to the email I sent, and I will assist you further. 🙏#CustomerService 
pB
pierre B's update20 Jan 2025, 12:21
Reviewer Update
5 days after the telephonic conversation and e-mail and no feedback as yet.
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply12 Mar 2025, 16:17
Official
Hi Mr P Bean,

Once again, we would like to thank you for bringing this matter to our attention.

RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.

Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService