1 reviews | Active since Nov 2017
Disgustingly poor service
Ive been dealing with rand mutual for the past couple of months and save for a couple of polite agents, the overall service is dismal. My husband's case was not resolved in a satisfactory manner and although i sent a completed objection form last month, we havnt received any feed back. Not to mention the fact that im kept holding for over 15 min at a time EVERYTIME I call to follow up. Is it so difficult to set a deadline and stick to it??
Good day,
We were most concerned to hear about the challenges you have been experiencing and sincerely apologise for any inconvenience that this may have caused.
A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards,
The RMA team
Good day,
We were most concerned to hear about the challenges you have been experiencing and sincerely apologise for any inconvenience that this may have caused.
A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards,
The RMA team
Good day
We confirm that a member of our legal team has been in touch with you to acknowledge receipt of your objection form and explain the objection process. They will further advise on the timelines for this process.
Kind regards
The RMA Team
Good day
We confirm that a member of our legal team has been in touch with you to acknowledge receipt of your objection form and explain the objection process. They will further advise on the timelines for this process.
Kind regards
The RMA Team