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Elizabeth S
1 reviews | Active since Jul 2023
23 Jul 2024, 11:51
Disappointed with service received
I have tried calling RMA for an hour and there was no response, I have sent an email to their complaints department and there is no acknowledgment of that email. I have escalated a compliant about Bokamoso Ikusasa Burial Scheme and the underwriter is not responding to the request , Not so happy with the experience from RMA,
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Rand Mutual Assurance (rma)'s replyOfficial
24 Jul 2024, 11:23Dear Elizabeth,
RMA extends our sincere apologies for the inconvenience you’ve experienced. As discussed during our recent telephone conversation, we are urgently investigating your complaint.
We will coordinate with the relevant department to address your concerns and provide you with feedback.
Kind regards,
RMA Team
Kind regards,
RMA Team
Rand Mutual Assurance (rma)'s reply24 Jul 2024, 11:23
Official
Dear Elizabeth,
RMA extends our sincere apologies for the inconvenience you’ve experienced. As discussed during our recent telephone conversation, we are urgently investigating your complaint.
We will coordinate with the relevant department to address your concerns and provide you with feedback.
Kind regards,
RMA Team
Kind regards,
RMA Team