Debit from my payslip of the policy I ddnt take

Last month I realised that my salary was short, today after receiving the payslip I saw debit from RMA then I went to their offices to enquire, I spoke to the receptionist then asked me to take a seat someone will come and attend me. Nobody came except me being attended over the phone while waiting at RMA offices, I was told that they are shot of staff so I will be attended over the phone. I was told that I took the policy with Matla investment which I have no knowledge of. I then requested the copy of my policy, RMA couldn't provide the copy they say they only have the copy of what I'm covered for I then asked to see what I'm covered for. Carl sent it to me, when I checked the address and email address on the copy are not mine.